Career Opportunities

Opportunities at Park Avenue Armory range from volunteers to full-time positions. Please keep checking back to see what opportunities await you. The Armory is always looking for enthusiastic people from all walks of life to help further our mission to revitalize one of America’s historic treasures as a dynamic alternative arts space unlike any other in New York. As we receive hundreds of applicants for every opening (including volunteer opportunities) we are unable to respond to each person individually, but will definitely reach out should your skills match our current needs. Thank you for your interest in Park Avenue Armory!

Click on the job titles below for more information.

Database Manager
Posted on February 3, 2020

Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non-traditional spaces for their full realization, enabling artists to create and audiences to experience epic and adventurous presentations that cannot be mounted elsewhere in New York City.

DATABASE MANAGER:
The Database Manager supports the front-end functioning of the Fundraising and ticketing CRM database (Tessitura). It serves as the primary Tessitura power user and database administrator who provides services to the organization and sets standards for how front-end users store data and interact with the database. This position reports to the Senior Director of Development, but it works closely with all users in Marketing, Box Office, and Finance as well.

RESPONSIBILITIES:
• Manage users including creating new users, resetting passwords and troubleshooting login/security issues
• Pull lists for emails, mailings, queries, and analysis questions
• Provide reports on events and performances, including performance attendance lists among others
• Process contributions and reconcile monthly fundraising finances with finance department
• Plan and implement application upgrades of Tessitura in coordination with all departments
• Troubleshoot, manage ticket creation, escalation and resolution with hosted-services provider for CRM
• Manage front-of-house point of sale hardware, including ticketing terminals
• Work closely with Box Office and Marketing Departments to ensure functionality of house builds, promo codes, e-commerce web pages, and other areas
• Manage Tessitura integrations with third-party e-commerce and e-communications services
• Work to keep data hygiene at the highest level by detecting errors and correcting them and instituting new procedures to keep data cleaner
• Import data that updates accounts, tracks progress on solicitations, records event attendance, corrects errors, and many other functions
• Review potential dupes and merge donor accounts
• Improve reporting and custom utilities that automate fundraising processes (e.g. acknowledgments, solicitations, renewals)
• Codify Tessitura procedures and develop training documents for Tessitura

QUALIFICATIONS & REQUIREMENTS:
• Bachelor’s degree and 1-2 years’ experience working with a database
• Experience with Tessitura a big plus
• Proficiency with Excel a plus
• Passion for database hygiene and instilling proper standards of use
• Ability to translate technical concepts for non-technical users
• Ability to work independently and to work collaboratively with various teams
• A proactive self-starter who thrives in a fast-paced environment

COMPENSATION:
Salary is commensurate with experience. Please provide salary requirements with your application.

APPLICATION PROCESS:
Interested candidates should submit resume and cover letter in a single Word or PDF document saved as candidate’s first and last name. All submissions should be emailed to HR@ARMORYONPARK.ORG with “Database Manager” in the subject line. Only resumes and cover letters submitted in this format will be reviewed. No phone calls, please.

Return to Career Opportunities

Park Avenue Armory is an Equal Opportunity Employer and committed to the goal of building a culturally diverse staff and strongly encourages applications from minority candidates.

643 Park Avenue
New York, NY 10065
(212) 616-3930

VIEW MAP AND DIRECTIONS